Terms of Service

Welcome to Kilimo Cloud. These Terms of Service ("Terms") govern your use of our Kilimo Cloud platform and mobile application (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Kilimo Cloud is a digital platform designed to support Farmer Producer Organizations (FPOs) with tools for:

• Member management and record keeping
• Agricultural produce aggregation and tracking
• Financial management and reporting
• Market access and buyer connections
• Communication and notifications

3. User Accounts

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Upload or transmit malicious code or content
• Use the Service to send spam or unsolicited communications

5. User Content

You retain ownership of any content you submit to our Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in connection with providing the Service.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Kilimo Cloud and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

8. Payment Terms

Some features of our Service may require payment. All payments are processed securely through our payment partners. You agree to pay all fees associated with your use of paid features.

9. Service Availability

We strive to maintain the availability of our Service but do not guarantee uninterrupted access. We may temporarily suspend or discontinue the Service for maintenance, updates, or other reasons.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL KILIMO CLOUD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless Kilimo Cloud from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our platform. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

16. Contact Information

These Terms of Service are effective as of the date stated above and apply to all users of the Kilimo Cloud platform and mobile application.